Shipping Policies

 

 

 

SHIPPING RATES & TIMES

Some items may be subject to additional shipping and handling charges due to size, weight or replacement value (insured shipments). You will be notified of any extra charges via email or phone before we continue processing your order.

Most orders will ship within 1–2 business days. Orders are subject to verification and approval before shipping and may take up to 48 hours to process. Though we do everything we can to ensure your order arrives on time, Sports Closet cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Orders are shipped on regular business days, Monday to Friday, excluding Statutory Holidays.  The shipment method of “Leave at Door” means your package will be left on your doorstep or delivered to your post office box. There is no liability offered with this service and Sports Closet will accept no responsibility should your package be listed as delivered (via tracking number) but you can’t locate it. If you wish for a more secure delivery method, please select Signature Required.

*Shipping times are estimates only. All shipments are processed using the most optimal shipping provider for your order and ship out from our Edmonton warehouse. We deliver to remote areas in Canada, however, please note that your order will ship via Ground Shipping and may take up to 20 days to arrive. If you want your order shipped with a specific carrier, please email us at info@sportscloset.ca

PRIORITY SHIPMENTS

Rates and shipping timeframes for Priority Shipments are based on live data directly from Canada Post.

U.S. SHIPPING

Shipping rates and timeframes for all items headed to the US are based on live data directly from Canada Post.

INTERNATIONAL SHIPPING

When placing your order, please select “Other” in the countries list and add a comment to your order requesting a shipping quote. We will be happy to provide a completed quote to your provided email address.

International customers are responsible for paying any import fees, brokerage or duty taxes associated with their orders; therefore, any import fees, brokerage or duties will not be included in your quoted shipping prices.

Sports Closet reserves the right to review and change these shipping rates and policies at any time.